Shipping policy
Processing Time
All orders are processed within [1–8 business days] after purchase. Orders are not shipped or delivered on weekends or holidays.
Except for Mail Club orders, all orders will be shipped out on the first of the month. Please give [1–3 business weeks] from the first of each month.
If we are experiencing a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
-
Domestic (U.S.): [3–7 business days]
-
International: [7–21 business days], depending on destination
- Mail Club(U.S. + International): [1-3 business weeks]
Delivery delays can occasionally occur due to factors outside our control (carrier delays, customs, weather, etc.).
Damaged Orders
If your order arrives damaged, please contact us within [48 hours] of delivery with photos of the damage so we can assist you.
Contact Us
If you have any questions about shipping, please contact us at:
[katanabookinc@gmail.com]